FAQs: Renters

RV

Rental Insurance

We are proud to partner with RVnGo RV Rental Insurance to protect the safety of our renters and owners worldwide. Enjoy peace of mind and create great and lasting memories on your RV vacation when you get covered with RVnGo RV Rental Insurance.

 

The coverage is included:

 

Auto Liability Coverage Limits
$1 million for the driver (and any additional drivers) and Host. 
Check the fine print on other policies, they’re usually only $500,000 or 
just statutory minimum coverage levels for drivers (that’s $20,000 in most states).

 

Auto Liability Provider
Crum & Forster, an “A” rated insurance company and one of the largest and most trusted specialty insurance providers in the United States since 1822.

 

Auto Physical Damage Coverage Limits
Covers damage to the RV up to $200,000 for all risks (certain exclusions apply), including damage in an accident or from natural disasters or loss due to theft.

 

Auto Physical Damage Coverage Provider
Lloyd’s of London, the oldest and most trusted insurance provider in the world.

 

Insurance Costs

Class A - daily insurance fee is $70

Comprehensive and collision coverage up to $200,000
Up to $3,500 deductible for comprehensive and collision claims

Class C, B, and campervan -  daily insurance fee is $60

Comprehensive and collision coverage up to $200,000
Up to $2,500 deductible for comprehensive and collision claims

Travel Trailer - daily insurance fee is $40

Comprehensive and collision coverage up to $200,000
Up to $1,500 deductible for comprehensive and collision claims

 

 

 

 

 

 

 

 

 

Quick-N-Ez Booking

In just a few simple steps, you can finish your RV booking, included RV rental insurance, addons, and etc.

No service fee

RVrentout.com is coming up with the unique idea to make your RV vacations more comfortable and full of excitement. We are giving you this ultimate chance to choose your RV, campervan, travel trailers, party bus and game truck, resort, pad (parking) rental, and we are charging No booking fee, No service fee on booking any rentals along with unrestricted communication between the owner, company, and renter. You can directly book your rental with owners or managers and save more than 20% of booking fees.

Refundable Reserve Due

If you cancel within 3 calendar days of your pickup date, your reservation fee will be refundable.

How does it works?

In some ways we are similar to Airbnb and Turo. After picking a RV they'd like to rent, prospective renters can pay for reserved due and then our system will send a booking request to the owner. After that, a RV rental insurance check will be processed. Once owner and renter have agreed on terms, an owner has 24 hours to approve the booking request. Renters may cancel the booking with no penalty prior to approval.

After an owner approves a booking, renters receive their contact info and a pickup time and location is agreed on. It is always free to cancel a booking if it doesn't work for either party (subject to certain terms).

We process refunds immediately although your bank may take up to 10 days to update your account. Please refer to the Help For Owners and Help For Renters for more detail, as well as the Terms of Service.

How does renting work?

  1. Browse through our listings and pick your RV you'd like! We recommend messaging the owner to confirm availability before requesting to book.

  2. Once you request to book, the owner has 24 hours to approve your request. Most of our owners are very responsive, but If they decline, or don't respond, we refund the full amount of the reserved due that we've charged from your card.

  3. The exact location of RV is revealed upon approval, along with contact info and other important info via email.

  4. PICK UP day! Meet the owner, show your license, document preexisting damage on the rental unit using our check-in process. the owner will show you how everything works, and give you an orientation, and at last, get the keys and get going! Please be safe.

  5. Remember, only registered drivers under rental insurance can drive. Do not lend it to anyone else.

  6. Upon return, document the RV if there is any damages. The owner will run a final inspection to ensure everything is okay.

  7. At last, security deposit will be scheduled to pay back to your card.

Why Us?

RVrentout.com vs. a traditional rental shop:

  1. Variety of low prices, locations and RVs
  2. Our reserved fee is very low, and the reservation is guarateed.
  3. Flexible cancellation policy
  4. You get the exact RV you pick
  5. No service fee

What are the requirements to rent using RVrentout.com?

We are proud to partner with RVnGo RV Rental Insurance to protect the safety of our renters and owners worldwide. Enjoy peace of mind and create great and lasting memories on your RV vacation when you get covered with RVnGo RV Rental Insurance.

 

The coverage is included:

 

Auto Liability Coverage Limits:
$1 million for the driver (and any additional drivers) and Host. 
Check the fine print on other policies, they’re usually only $500,000 or 
just statutory minimum coverage levels for drivers (that’s $20,000 in most states).

 

Auto Liability Provider:
Crum & Forster, an “A” rated insurance company and one of the largest and most trusted specialty insurance providers in the United States since 1822.

 

Auto Physical Damage Coverage Limits:
Covers damage to the RV up to $200,000 for all risks (certain exclusions apply), including damage in an accident or from natural disasters or loss due to theft.

 

Auto Physical Damage Coverage Provider:
Lloyd’s of London, the oldest and most trusted insurance provider in the world.

 

Insurance Costs:

Class A - daily insurance fee is $70

Comprehensive and collision coverage up to $200,000
Up to $3,500 deductible for comprehensive and collision claims

Class C, B, and campervan -  daily insurance fee is $60

Comprehensive and collision coverage up to $200,000
Up to $2,500 deductible for comprehensive and collision claims

Travel Trailer - daily insurance fee is $40

Comprehensive and collision coverage up to $200,000
Up to $1,500 deductible for comprehensive and collision claims

Cancellation Policy

Cancellation Policy

Reservations

According to the Terms and Policies incorporated in our Terms of Service, the Renters and Owners Policies, Renter and Owner may agree to enter into a Reservation Agreement. The Renter and Owner shall meet at a mutually agreed location. Once the Parties have satisfied all necessary conditions --- including but not limited to providing a valid license to operate Owner’s vehicle, a walk-through inspection of the vehicle by the Parties, taking pictures of any the vehicle and odometer – the Parties may agree to commence the Rental Period if the conditions of the Reservation Agreement are met.

Reservation Cancellation

In some cases, it may be necessary for either of the Parties to cancel the Reservation prior to the Pick-up Appointment.

  • Renters may cancel the Reservation through their User Dashboard, or My Reservations Page, which shall be promptly communicated to the Owner. Cancellations are effective immediately and Reservation fees are refunded promptly.
  • Owners may cancel the Reservation through their User Dashboard, or My Reservations Page, which shall be promptly communicated to the Renter.

There are no cancellation fees if the Reservation is canceled before the owner approves it. There is a 25% cancellation fee for renters if they cancel a Reservation within 24 hours of commencement, unless the Reservation was booked within 24 hours of commencement. If the Reservation is booked within 24 hours of commencement, there is a 25% cancellation fee for renters if they cancel a Reservation after 1 hour of booking the reservation.

Renters cannot cancel a Reservation after the agreed upon Reservation time. Failure to arrive at the agreed upon Pick-up for the Reservation within an hour of the appointed time may result in Renter being charged the full agreed upon amount.

Terminating an agreement with another RVrentout.com user may inconvenience them. If RVrentout.com detects, or a pattern of repeated Reservation Cancellations is reported, we reserve the right to take remedial action against such Users, including suspension or removal from the RVrentout.com platform to preserve the quality of the Service’s Community.

Declining Commencement of Rental Period

The Parties have agreed to certain conditions in their Reservation Agreement, and also to abide by Terms and Polices as required by RVrentout.com. The Renters and Owners Policies details certain conditions, including but not limited to, presenting a valid license for the operation of the vehicle to be rented, following safe operating procedures including demonstrating preparedness to operate the vehicle in compliance with the law, and that the vehicle be in safe operating conditions as advertised through the RVrentout.com platform. If these conditions are not met either User may decline commencement of the Rental Period. We ask that Users document and report to us the reasons for declining to convert the Reservation into a Rental.

Once Rental Period Has Commenced

Once a Rental Period has Commenced it may not be cancelled. Once the Pre-trip photos of the vehicle, odometer, and Renters license have been documented and sent to RVrentout.com, the Rental period has commenced.

Returns

The vehicle must be returned at the agreed upon time as set forth in the Reservation Agreement. No credits or refunds are issued for early returns. Unless the Parties have mutually agreed to an extension of the Rental Period, and documented this through their RVrentout.com accounts, any returns more than one-hour past the agreed time shall incur an additional day of Rental Price and Rental Fees plus a $50 Late fee. Every 24 hours, the renter will be assessed an additional day of Rental Price and Rental/Late Fees, as well as Protection purchases if applicable.

Review Policies

According to the Reservation Agreement terms, and the Terms and Policies set forth by RVrentout.com, any late fees or incidental damage fees may be billed to Renter and the Payment Method they have provided to out third-party payment processor, OR Owner may elect to use our Reimbursement Tool, or other Dispute Resolution Process as provided for in incorporated terms. Renter and Owner understand and agree that any payment method used in the Reservation process shall remain open and effective throughout the Rental Period and shall close only after the transaction has satisfactorily concluded.

Additionally, if either user, demonstrates a pattern of abuse of these cancellations polices, or continually works hardships against other users, by repeatedly cancelling reservations, declining commencement of rental period in an arbitrary manner OR arriving to Pick-up Appointment unprepared to commence the Rental period, RVrentout.com may take whatever remedial action, they in their sole discretion they determine is warranted, with may include suspension or termination of a User’s account.

Is unlimited mileage included?

Each owner can either include unlimited miles, or set mileage limits. They are also able to set fees for mileage overages. Feel free to discuss with the owner if you're interested in a particular trip, however; most are flexible with adjusting limits or fees based on circumstance.


RV Resort

Quick-N-Ez Booking

In just a few simple steps, you can finish your RV resort booking, included addons, and etc.

No service fee

RVrentout.com is coming up with the unique idea to make your RV vacations more comfortable and full of excitement. We are giving you this ultimate chance to choose your RV resort, and we are charging No booking fee, No service fee on booking any rentals along with unrestricted communication between the owner, company, and renter. You can directly book your rental with owners or managers and save more than 20% of booking fees.

Refundable Reserve Due

If you cancel within 3 calendar days of your pickup date, your reservation fee will be refundable.

Revenue Generator

We connect with nationwide RV resorts, campgrounds, and music events with your RVs. That will bring you extra revenue by booking & selling tickets

24/7 - Call Center Support

Your customers are in good hands. We have a team of RV professional, upbeat, friendly customer service experts ready to impress your callers and deliver your messages round the clock. The best part? We're RV Rental Call Center team as well as event driven expert.


RV Pad

Quick-N-Ez Booking

In just a few simple steps, you can finish your RV booking, included addons, and etc.

No service fee

RVrentout.com is coming up with the unique idea to make your RV vacations more comfortable and full of excitement. We are giving you this ultimate chance to choose your RV, campervan, travel trailers, party bus and game truck, resort, pad (parking) rental, and we are charging No booking fee, No service fee on booking any rentals along with unrestricted communication between the owner, company, and renter. You can directly book your rental with owners or managers and save more than 20% of booking fees.

Refundable Reserve Due

If you cancel within 3 calendar days of your pickup date, your reservation fee will be refundable.


RV Storage

Quick-N-Ez Booking

In just a few simple steps, you can finish your RV booking, included addons, and etc.

No service fee

RVrentout.com is coming up with the unique idea to make your RV vacations more comfortable and full of excitement. We are giving you this ultimate chance to choose your RV, campervan, travel trailers, party bus and game truck, resort, pad (parking) rental, and we are charging No booking fee, No service fee on booking any rentals along with unrestricted communication between the owner, company, and renter. You can directly book your rental with owners or managers and save more than 20% of booking fees.

Refundable Reserve Due

If you cancel within 3 calendar days of your pickup date, 
Your reservation fee will be refundable. 


RV Housing

Quick-N-Ez Booking

In just a few simple steps, you can finish your RV booking, included addons, and etc.

No service fee

RVrentout.com is coming up with the unique idea to make your RV vacations more comfortable and full of excitement. We are giving you this ultimate chance to choose your RV, campervan, travel trailers, party bus and game truck, resort, pad (parking) rental, and we are charging No booking fee, No service fee on booking any rentals along with unrestricted communication between the owner, company, and renter. You can directly book your rental with owners or managers and save more than 20% of booking fees.

Refundable Reserve Due

If you cancel within 3 calendar days of your pickup date, your reservation fee will be refundable.


Party Bus

Quick-N-Ez Booking

In just a few simple steps, you can finish your RV booking, included addons, and etc.

No service fee

RVrentout.com is coming up with the unique idea to make your RV vacations more comfortable and full of excitement. We are giving you this ultimate chance to choose your RV, campervan, travel trailers, party bus and game truck, resort, pad (parking) rental, and we are charging No booking fee, No service fee on booking any rentals along with unrestricted communication between the owner, company, and renter. You can directly book your rental with owners or managers and save more than 20% of booking fees.

Refundable Reserve Due

If you cancel within 3 calendar days of your pickup date, 
Your reservation fee will be refundable. 

How does it work?

In some ways we are similar to Airbnb and Turo. After picking a party bus they'd like to rent, prospective renters can pay for reserved due and then our system will send a booking request to the owner. Once owner and renter have agreed on terms, an owner has 24 hours to approve the booking request. Renters may cancel the booking with no penalty prior to approval.


After an owner approves a booking, renters receive their contact info and a pickup time and location is agreed on. It is always free to cancel a booking if it doesn't work for either party (subject to certain terms).

We process refunds immediately although your bank may take up to 10 days to update your account. Please refer to the Help For Owners and Help For Renters for more detail, as well as the Terms of Service.


Game Truck

Quick-N-Ez Booking

In just a few simple steps, you can finish your RV booking, included addons, and etc.

No service fee

RVrentout.com is coming up with the unique idea to make your RV vacations more comfortable and full of excitement. We are giving you this ultimate chance to choose your RV, campervan, travel trailers, party bus and game truck, resort, pad (parking) rental, and we are charging No booking fee, No service fee on booking any rentals along with unrestricted communication between the owner, company, and renter. You can directly book your rental with owners or managers and save more than 20% of booking fees.

Refundable Reserve Due

If you cancel within 3 calendar days of your pickup date, your reservation fee will be refundable.

How does it work?

In some ways we are similar to Airbnb and Turo. After picking a game truck they'd like to rent, prospective renters can pay for reserved due and then our system will send a booking request to the owner. Once owner and renter have agreed on terms, an owner has 24 hours to approve the booking request. Renters may cancel the booking with no penalty prior to approval.


After an owner approves a booking, renters receive their contact info and a pickup time and location is agreed on. It is always free to cancel a booking if it doesn't work for either party (subject to certain terms).

We process refunds immediately although your bank may take up to 10 days to update your account. Please refer to the Help For Owners and Help For Renters for more detail, as well as the Terms of Service.